Feedback and Lost & Found


Would you like to give us feedback about your taxi ride, booking a taxi, or the service you've received from Lähitaksi?
We can investigate questions regarding your taxi ride more quickly if you provide us with detailed information (available on your receipt):

  • Date and time of the ride
  • Pick-up address and preferably also the destination address
  • Booking number, if still available
  • Contact details of the Lähitaksi taxi operator (company name, Business ID, and vehicle number)


Feedback


Tel. 09 477 80 380 (weekdays from 9 am to 11 am). All calls are recorded.
Email: palaute@lahitaksi.fi (Unfortunately, we cannot respond to callback requests sent via email.)

Lost & Found


Tel.  0100 7300 (2,50 € + 0,25 € / 10 s  + local or mobile network charge)
Email: palaute@lahitaksi.fi

My case concerns
Lost & Found
Lähitaksi -app
Phone service / dispatch center performance
Driver behavior / traffic behavior
Taxi arrived late / Taxi did not arrive
Price inquiries / offer requests
Payment transaction issues
I want to be a driver / Taxi entrepreneur for Lähitaksi
Other feedback
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